PRIVACY POLICY

Last update: 20.02.2025

This Policy describes how REALSOL SERVICES SRL collects, uses and protects the personal data of Site users.

1. Data Controller

Personal data is processed by:
REALSOL SERVICES SRL
CUI: 33140531
Headquarters: Str. Erou Iancu Nicolae 51, Vila 2, Compl. Grace Garden, Voluntari, Ilfov, 077190
Phone: +40 21 233 5668

2. Data collected

a) Provided directly by the user

• Name, Surname
• Email
• Phone
• Company (optional)
• Message sent via form

b) Collected automatically

• IP address
• Device, browser type
• Cookies
• Analytic data (traffic, website behavior)

c) Through third parties

• Google Analytics
• Meta Pixel
• Protection services (Cloudflare, etc.)

3. Purposes of processing

• response to requests submitted via the form;
• communications related to Real-Sol’s activity;
• technical and statistical analysis;
• improving the user experience;
• platform security;
• compliance with legal obligations.

4. The legal basis

• user consent (Art. 6(1)(a));
• legitimate interest – communication, analysis, security (Art. 6(1)(f));
• legal obligation (Art. 6(1)(c)).

5. Storage period

The data is stored:

• for the duration of the communication,
• up to 3 years for commercial requests,
• until the withdrawal of consent,
• according to the legislation in force for tax/accounting obligations.

6. Data transfer

Data can be transmitted to:

• IT & hosting providers,
• analytical platforms,
• public authorities (only when necessary).

We do not sell data or transfer it to external companies for commercial purposes.

7. User rights

In accordance with the GDPR, you have the right:

• access to data,
• rectification,
• erasure,
• restriction,
• opposition,
• portability,
• withdrawal of consent,
• filing a complaint with the ANSPDCP.

Requests should be sent to:
📩 office@real-sol.ro

8. Data security

REALSOL SERVICES SRL implements technical and organizational measures:

• SSL encryption,
• access monitoring,
• secure servers,
• regular backups,
• access limited to authorized personnel only.

9. Changes to the Policy

The policy may be updated periodically.